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 01

As IT Networking, Applications, Computing, and Real-Time Communications Move to Full Cloud, Pax8 Fuels Growth of Marketplace

Though cloud computing can trace its origins all the way back to the 1960s, it's only recently that the technology has become common for organizations to use and is seeing steady and substantial growth. In fact, in 2020, the total worth of the global cloud computing market was USD 371.4 billion and is expected to reach an estimated USD 482 billion in 2022. Past this, the market is predicted to grow at a CAGR of 17.5 percent, which would bring the market value all the way up to USD $832.1 billion by 2025.

One company saw this transformation and growth coming and established a novel e-commerce style marketplace focused on the needs of the massive SMB/SME market and simplifying operations for the Managed Service Providers (MSPs) who serve small and medium enterprises.

Earlier this week, Pax8, a company established in Denver, Colorado, ten years ago, announced a $185 $185 million in new equity capital from new investor SoftBank Vision Fund 2, increasing the company's valuation to $1.7 billion. SoftBank Vision Fund led the funding series with additional contributions from existing investors, Catalyst Investors, Sageview Capital, Blue Cloud Ventures, and Liberty Global (News - Alert) Ventures. As part of the transaction, Kristin Bannon, Investment Director at SoftBank Investment Advisers, will be named to the Pax8 Board of Directors.

Pax8 has cloud-enabled more than 200,000 businesses with its 20,000 managed services partners and its award-winning platform, marketplace, education, support, and solutions. The company offers organizations a unique approach and simplifies the IT buying experience for small and medium-sized businesses (SMBs) through the IT channel ecosystem. Pax8 solves challenges around billing and provisioning and provides the automation businesses require for scale.

"As we continue to evolve our technology and marketplace to meet the needs of SMBs, the new investment will provide capital to accelerate innovation and continued expansion into new global markets," said John Street, CEO at Pax8. "This strong funding round reflects the powerful work Pax8 is doing to enable and grow SMBs through our partners, employees, technology, education, and support. Year over year, we continue to experience record-breaking growth, and we look forward to working with SoftBank to continue elevating our performance."

"Pax8 has disrupted the IT industry, exemplified courage through innovation, and has built the people, processes, and technology to revolutionize the way businesses build and consume technology," said Nagraj Kashyap, Managing Partner at SoftBank. "Under John's leadership Pax8 has shown ongoing success, and we believe its vision for the future will prove to be transformative for B2B markets."

"Through its marketplace, Pax8 is empowering SMBs with technology solutions they would otherwise not have access to while simultaneously granting software vendors distribution capabilities to a hard-to-reach customer segment," said Kristin Bannon, Investment Director at SoftBank Investment Advisers. "I am thrilled to join the Pax8 Board and partner with the company on its hyper-growth technology strategy for the platform and cloud marketplace and new opportunities for the company and its ecosystem of partners."

Back in 2012, John Street, Pax8 co-founder and CEO realized there was a glaring need for a modern distribution channel for cloud IT service providers. Along with Chief Strategy Officer Klaus Dimmler and Chief Operating Officer Ryan Walsh, Street founded Pax8 with the goal of simplifying how partners buy, sell, and manage cloud.

"The Pax8 team has done a phenomenal job across every aspect of the business, from product development to sales, marketing, and customer experience," said David Walsh (News - Alert), who sits on the board of Pax8. "As beneficial as the cloud can be to a company today, not every business is able to leverage the technology properly. This rings especially true for small and medium enterprises who either don't have the necessary wealth to set up cloud technology or don't have the technological know-how on staff to do it themselves. For these businesses, the solution to this problem comes in the form of managed service providers, and more and more of these MSPs are discovering Pax8's marketplace as a way to simplify and automate their businesses."

An MSP delivers services, such as network, application, infrastructure, and security, via ongoing and regular support and active administration on customers' premises, in their MSP's data center (hosting), or in a third-party data center.

"To compete in the rapidly growing SME market, MSPs have worked hard to become IT experts, across all functional areas, including trials, beta tests, project management, installation, training, monitoring, maintenance, upgrades, and especially customer support," Walsh explained. "What Pax8 does is dramatically simplifies provisioning of services, in the context of providing professional managed services bundled with the applications, communications, cloud, networking, cybersecurity, and every other technology service SMEs need to operate successfully. The infusion of equity this week will enable Pax8 to expand and evolve to serve tens and hundreds of thousands more MSPs and, by extension, their customers."

The global managed services market was valued at USD 161.37 billion in 2021, and it is expected to reach USD 311.32 billion by 2027, registering a CAGR of 12.44 percent between now and then. It's through their newfound digital expertise in which MSPs are able to adequately provide and set up cloud and other technology for SMBs, which has been crucial to the MSP industry's recent growth. According to Datto, on average, MSPs report a client base of 122 clients, and about 60 percent of the MSP's clients have between 1-150 employees.

Prior to the SoftBank funding announcement, Pax8 had been granted the Agreement for Online Services-Government designation to enable Managed Service Providers (MSPs) to service the public sector with Microsoft (News - Alert) solutions. 

"MSPs selling into the public sector now have access to simplified cloud solutions, scalable technology, and support from Pax8 through the AOS-G designation with Microsoft," said Nikki Meyer, Vice President of Vendor Alliances at Pax8. "As part of our focus on enabling MSPs to build successful practices supporting the public sector, Pax8 will launch a series of workshops, providing education and training to all MSPs with customers providing services or transacting with the Department of Defense (DoD)."

With the AOS-G designation, Pax8 is authorized to offer all MSPs who interact with the public sector supply chain, providing Microsoft's GCC (Government Commercial Cloud) and GCC High and DoD environments for federal IT customers and contractors that need to comply with advanced NIST, FedRAMP, and ITAR standards.

Then, on the heels of the SoftBank funding announcement, Pax8 announced a new North American Distribution Agreement with Amazon Web Services (News - Alert) (AWS), the world's most comprehensive and broadly adopted cloud platform.

Pax8 will leverage AWS to enable managed service providers (MSPs) in North America to build public cloud applications with increased flexibility, scalability, and reliability. The solutions will be widely available for Pax8 partners in May.

"As a leading cloud marketplace for partners serving SMBs, Pax8 is thrilled to expand our multi-cloud management services through working with AWS," said Ryan Walsh, Chief Operating Officer at Pax8. "With our technology, education, and enablement, we can help partners overcome the cloud management challenges around cost, as well as the risk of over-provisioning. We expect to see rapid adoption of public cloud in the SMB market across our ecosystem of partners and more than 200,000 businesses."

Some of the most popular products in the AWS library of consumption-based solutions will be available for Pax8 partners who want to provide their clients with a secure, technologically advanced, scalable platform for growing their business. For MSPs migrating workloads into the public cloud, spinning up VirtualBox's (VMs) for clients, or refactoring applications for cloud deployment, Pax8 will offer an AWS-certified team of experts to ready partners success with their IT infrastructure projects.

"The work with Pax8 will open incredible opportunities for SMBs in the IT channel to scale their cloud-management strategies and grow their businesses with AWS," said Jeremiah Jenson, Global Leader—Distribution at AWS. "We see tremendous opportunity for new and incremental revenue streams with the channel. The relationship with Pax8 is a testament to the value and opportunity we are seeking to provide the channel."

Pax8 will offer more than 250+ AWS solutions, including:

Amazon Elastic Compute Cloud (Amazon EC2): Offers the broadest and deepest compute platform; with over 500 instances to choose from, Pax8 partners can pick the CPU, memory, and storage that best suits their workload needs. Additionally, it is the only cloud to provide 400 Gbps ethernet networking.

Amazon Simple Storage Service (Amazon S3): For Pax8 partners who are ready to take on big data analytics, artificial intelligence, machine learning, and high-performance computing applications, Amazon S3 offers industry-leading scalability, data availability, security, and performance.

"Our team is excited to see AWS being added to Pax8's offering," said Dan Johnson, CEO at machineLOGIC. "With customers increasingly using multiple cloud providers to drive their businesses, partners have an opportunity to deliver multi-cloud solutions by leveraging AWS services for backup and disaster recovery, IaaS, cloud storage, and more. We've been AWS partners for many years, but we lacked solid go-to-market and training resources beyond what AWS could offer us. With Pax8's proven track record on partner enablement, it will be great to see how Pax8 empowers partners as they adopt AWS to drive that multi-cloud strategy."

"It's been a busy and exciting week for the team at Pax8," Walsh said. "For MSPs to be able to offer cloud services that allow their clients to benefit from the variety of innovative technologies available, they themselves must leverage cloud service platform technology that allows software and hardware products to co-exist remotely and at scale. The Pax8 team envisioned this early on, and today are leading the way in providing a fully vetted range of solutions, including those from the largest tech companies in the world."

Cloud platforms aid MSPs by removing the headache of managing cloud infrastructure by providing a consistent set of services, allowing them to achieve data security, manage applications, secure networks, and more with reliable tools. Also, with these intelligent cloud management tools that reduce the complexities of public cloud-native tools, this technology allows MSPs to create competitive differentiation in the market by delivering new products and services, on top of offering the cloud services that are highly requested.

"As demand for public cloud MSPs continues to escalate with customers attempting to move, activate, manage, and optimize workloads," Walsh explained, "MSPs are increasingly looking for a cloud service platform that fits their needs and helps them meet the requirements of their customers. There is no better platform for MSPs serving SMBs than Pax8, and with this infusion of capital, and deepening relationships with companies including AWS and Microsoft, Pax8 is unstoppable."

Edited by Maurice Nagle

02

Insights on the Cloud Technology Global Market to 2026

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Dublin, April 06, 2022 (GLOBE NEWSWIRE) -- The "2021 Cloud Technology Research Review" report has been added to ResearchAndMarkets.com's offering.

The global cloud-based contact centers market should reach $43.3 billion by 2026 from $14.0 billion in 2021 at a compound annual growth rate (CAGR) of 25.3% for the forecast period of 2021 to 2026.

The global video conferencing market should reach $27.3 billion by 2026 from $12.5 billion in 2021 at a compound annual growth rate (CAGR) of 16.9% for the forecast period of 2021 to 2026.

The global VoIP services market should reach $102.5 billion by 2026 from $85.2 billion in 2021 at a compound annual growth rate (CAGR) of 3.8% for the forecast period of 2021 to 2026.

We live in an era when knowledge-based economies are the norm. Information is a precious asset nowadays, and how we disseminate it affects how successful we are. We've come a long way in terms of how we communicate and trade information. Even so, the introduction of cloud technology solutions has been a game changer.

Cloud technology, or cloud computing, has revolutionized the way we store and distribute data. It has given users the ability to bypass the limitations of needing a physical device to share information, and it has opened a whole new world of online possibilities.

Cloud technology allows users to access and store data via the internet rather than a physical hard drive. Google Drive, iCloud or Dropbox are a few cloud technology services. These cloud-based services keep all the data solely on the internet, which allows users to save up space on devices and imparts other advantages in terms of facilitating data sharing and collaboration. Cloud hosting is made possible by cloud technology. As the name implies, companies that specialize in cloud computing host their own cloud service.

Research Reviews provide market professionals with concise market coverage within a specific research category. This 2021 Research Review of cloud technology provides a sampling of the type of quantitative market information, analysis, and guidance. This Research Review includes highlights and excerpts from the following reports published in 2021 -

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  • IFT239A Global Cloud-Based Contact Center Market.

  • IFT234A Video Conferencing: Global Markets to 2026.

  • IFT237A VoIP Services Market.

  • IFT232A Global Data Warehouse as a Service Market.

  • Key Topics Covered:

    Chapter 1 ForewordChapter 2 Global Cloud-Based Contact Center Market (IFT239A)

  • Overview

  • Study Goals and Objectives

  • Reasons for Doing This Study

  • Scope of Report

  • Methodology and Information Sources

  • Geographic Breakdown

  • Summary and Highlights

  • Market Overview

  • Introduction

  • Future of Cloud-Based Contact Centers

  • Market Dynamics

  • Impact of COVID-19 on the Global Market for Cloud-Based Contact Centers

  • Market Breakdown by Component

  • Overview

  • Solutions

  • Services

  • Market Breakdown by Deployment Mode

  • Overview

  • Public Cloud

  • Private Cloud

  • Hybrid Cloud

  • Market Breakdown by Organization Size

  • Overview

  • Large Enterprises

  • Small and Medium-Sized Enterprises

  • Chapter 3 Video Conferencing: Global Markets to 2026 (IFT234A)

  • Introduction

  • Study Goals and Objectives

  • Scope of Report

  • Reasons for Doing the Study

  • Intended Audiences

  • Information Sources

  • Methodology

  • Geographic Breakdown

  • Summary and Highlights

  • Market Overview

  • Introduction

  • Current Market and Future Expectations

  • Evolution of Video Conferencing Technology

  • Impact of COVID-19 on the Market for Video Conferencing

  • Market Dynamics

  • Video Conferencing Technology Trends

  • Video Conferencing Advanced Protocols and Codecs

  • Implementation of Video Conferencing Using WebRTC

  • Patent Analysis

  • Video Conferencing Architecture

  • Some Video Conferencing Use Cases

  • Market Breakdown by Solution

  • Introduction

  • Hardware

  • Software

  • Services

  • Market Breakdown by Deployment Mode

  • Introduction

  • On-premise

  • Cloud

  • Hybrid

  • Market Breakdown by System

  • Introduction

  • Integrated System

  • Telepresence System

  • Desktop System

  • Service-based Video Conferencing Systems

  • Market Breakdown by Application

  • Introduction

  • Corporate Communications

  • Training and Development

  • Marketing and Client Engagement

  • Chapter 4 VoIP Services Market (IFT237A)

  • Introduction

  • Study Goals and Objectives

  • Reasons for Doing This Study

  • Scope of Report

  • Information Sources

  • Methodology

  • Intended Audience

  • Geographic Breakdown

  • Summary and Highlights

  • Summary

  • Study Highlights

  • Market Overview and Background

  • Market Overview

  • What is VoIP?

  • How Does It Work?

  • Evolution of VoIP

  • Main Features of VoIP

  • Comparison of PSTN vs. VoIP

  • Advantages and Disadvantages of VoIP

  • Advantages of Using VoIP Services for Businesses, Consumers and Service Providers

  • VoIP Classification

  • Regulatory Challenges

  • Market Dynamics

  • Trends in VoIP Services

  • COVID-19 Impact Analysis

  • Market Breakdown by Call Type

  • Introduction

  • International VoIP

  • Domestic VoIP

  • Market Breakdown by Access Type

  • Introduction

  • Computer to Computer

  • Computer to Phone

  • Phone to Phone

  • Market Breakdown by Service Type

  • Introduction

  • SIP Trunking

  • Hosted IP PBX

  • Managed IP PBX

  • Market Breakdown by Medium

  • Introduction

  • Fixed

  • Mobile

  • Chapter 5 Global Data Warehouse as a Service Market (IFT232A)

  • Introduction

  • Study Goals and Objectives

  • Reasons for Doing This Study

  • Scope of Report

  • Information Sources

  • Methodology

  • Intended Audience

  • Geographic Breakdown

  • Summary and Highlights

  • Summary

  • Market and Technology Background

  • Evolution of the Data Warehouse Industry

  • Key Trends in Data Warehouse as a Service

  • Platform Comparison Chart

  • Benefits of Data Warehouse as a Service

  • Geographic Location of the Data Warehouse

  • Market Drivers

  • Market Restraints

  • Market Opportunity

  • Impact of COVID-19 on Data Warehouse as a Service Market

  • Regulatory Bodies for Data Warehouse as a Service Market

  • Market Breakdown by Type

  • Overview

  • Enterprise Data Warehouse

  • Operational Data Warehouse

  • Market Breakdown by Deployment Model

  • Overview

  • Public Cloud

  • Private Cloud

  • Hybrid Cloud

  • Market Breakdown by Application

  • Overview

  • Customer Analytics

  • Fraud Detection and Threat Management

  • Supply Chain Management

  • Asset Management

  • Others

  • Market Breakdown by Service

  • Overview

  • Data Integration and Migration

  • Data Cleaning

  • Administration, Support and Maintenance

  • For more information about this report visit https://www.researchandmarkets.com/r/y7zmrk

    CONTACT: CONTACT: ResearchAndMarkets.com Laura Wood, Senior Press Manager press@researchandmarkets.com For E.S.T Office Hours Call 1-917-300-0470 For U.S./CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900
    03

    Data Cloud Alliance created to solve modern digital transformation challenges

    Duncan is an award-winning editor with more than 20 years experience in journalism. Having launched his tech journalism career as editor of Arabian Computer News in Dubai, he has since edited an array of tech and digital marketing publications, including Computer Business Review, TechWeekEurope, Figaro Digital, Digit and Marketing Gazette.

    Google Cloud and many of the fastest-growing data, analytics, storage, and database providers in the tech industry have formed an initiative to ensure that global businesses have more seamless access and insights into the data required for digital transformation.

    As founding members of the Data Cloud Alliance, Google Cloud, Confluent, Databricks, Dataiku, Deloitte, Elastic, Fivetran, MongoDB, Neo4j, Redis and Starburst are committing to make data more portable and accessible across disparate business systems, platforms, and environments—with a goal of ensuring that access to data is never a barrier to digital transformation.

    Businesses face growing pressures to digitally transform – to reach consumers in new ways, launch entirely new digital businesses, and to meet increasingly complex governance and compliance requirements. Data is essential to digital transformation. Every consumer interaction – searches, e-commerce transactions, online comments, clicks, upvotes, and much more – creates more data every minute. The proliferation of data, along with the many software and cloud-based applications used to analyse and manage it, means businesses increasingly need common digital data standards, and a commitment to open data, in order to effectively utilise data to digitally transform.

    The Data Cloud Alliance is committed to accelerating adoption of data analytics, artificial intelligence, and machine learning best practices across industries through common industry data models, open standards, and integrated processes. Members of the alliance will work together to help reduce customer challenges and complexity with data governance, data privacy, data loss prevention, and global compliance. For the betterment of customers’ data clouds, the alliance will commit to solving skills gaps through skill development for practitioners in modern data and analytics technologies.

    Data Cloud Alliance members will provide infrastructure, APIs, and integration support to ensure data portability and accessibility between multiple platforms and products across multiple environments—on-premises, in public or private cloud, or in a hybrid model; and each Alliance member will collaborate on new, common industry data models, processes, and platform integrations to increase data portability and reduce complexity associated with data governance and global compliance.

    Gerrit Kazmaier, VP and GM of Databases, Data Analytics and Business Intelligence at Google Cloud, said: “Data is the common foundation for all digital transformations. By committing to open data standards, access, and integration between the most popular data platforms and applications today, we believe we can significantly accelerate business transformations and close the data to value gap.”

    Justin Borgman, Co-Founder and CEO of Starburst, said: “We believe every company should have the right to quickly access their data without barriers and expensive penalties. Starburst is proud to be a founding member of the Data Cloud Alliance, and remains committed to quickly unlocking access to data so companies can be truly data-driven and accelerate their digital transformation journeys.”

    Shay Banon, Founder and CTO, Elastic, said: “Successful digital transformation requires data to be accessible across systems, platforms, and environments. We are proud to partner with Google Cloud and the Data Cloud Alliance members to help customers build a strong data foundation through open data access, sharing, and integration.”

    Want to learn more about cloud and cyber security from industry leaders? Check out Cyber Security & Cloud Expo. The next events in the series will be held in Santa Clara on 11-12 May 2022, Amsterdam on 20-21 September 2022, and London on 1-2 December 2022. 

    Explore other upcoming enterprise technology events and webinars powered by TechForge here.

    Tags: Data Cloud Alliance, Digital Transformation, google cloud

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